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  1. #1
    Join Date
    Nov 2006

    $100 Million Class Action Certified Against Rogers Cable

    Glenn Wilkins of Whitby, alleges that Rogers breached its contract with its customers when it failed to consistently provide digital On Demand service between May 1 and September 30, 2006. The claim also alleges negligence, unjust enrichment and breach of the Consumer Protection Act. These allegations have not yet been proven.

    Here's the link to the article.

    So does this mean we can sue hydro next time the lights go out?

  2. #2
    Join Date
    Jan 2008
    I don't get it.
    On Videotron system, Video On Demand *access* is part of basic service, which means no extra charges. Inside the VOD menu, there's free shows (mostly TVA), movies on demand at 5$, and a subscription Super Écran section which is 5.99$/month.

    Customers with late bills will get "channel not authorized" when accessing the VOD channel and no credit will be made since you can't order any movies anyways... and just pay your damn bills! Special cases will get credit for Super Écran On Demand, but that's it.

    Technical problem with VOD? They just fix it within a few hours.

    "unjust enrichment" ? What is it? Rogers customers must pay extra for VOD access?

  3. #3
    Join Date
    Apr 2007
    ^ Rogers On Demand works the same way as the Videotron system. I can think of countless reasons to launch a class action lawsuit against Rogers...this particular one is ridiculous.



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